Ea77com Privacy Policy

1. Introduction & Scope

Ea77com (hereinafter "we", "us", or "the Platform") is a trusted provider of online betting and gaming services. This Privacy Policy This document explains what information we collect from you and how we use it when you register, log in, place a bet, or use any service on ea77com.

By visiting our website, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using ea77com. We may update this policy from time to time, and all changes will be published on this page.

2. What Information Do We Collect?

To keep your experience on ea77com seamless and secure, we collect certain information. This information falls into two categories:

a) Information You Provide (Voluntary Information):

• Full name, date of birth, and nationality
• Email address and mobile number
• Payment information (bank account, bKash, Nagad, etc.)
• Government-issued ID (NID/Passport) for identity verification
• Messages and complaints you send to customer support

b) Automatically Collected Information:

• IP address and device type
• Browser type and operating system
• A log of time spent and pages visited on the site
• Cookies & Session Data
• Usage patterns and betting history

Under ea77com's Privacy Policy, we only retain the minimum information necessary to provide our services. No additional personal data is collected.

3. How Is Collected Information Used?

Ea77com uses your information for the following purposes:

4. Data Sharing Policy

Ea77com never sells, rents, or transfers your personal data to third parties for commercial purposes. However, limited data sharing may occur in the specific circumstances outlined below:

• Payment Gateway: With authorised payment processors to complete your transactions
• Identity Verification: With licensed verification services for the KYC process
• Legal Order: When required by government or court order
• Company Merger: In the event of a business restructuring, the new party will also be bound by this Privacy Policy

In every case, we ensure that third parties comply with our Privacy Policy terms and remain accountable for the protection of your data.

5. Cookies & Tracking Technology

Ea77com uses cookies to make your browsing experience smoother and more convenient. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and security
• Performance Cookies: To monitor site speed and performance
• Functionality Cookies: To remember your language and preferences
• Analytics Cookies: To understand user behavior (on an anonymized basis)

You can disable cookies at any time through your browser settings. However, some features may not function properly as a result.

6. Data Security Measures

Ea77com applies industry-leading security measures to protect your information. In accordance with our Privacy Policy, the following technical and administrative safeguards are in place:

• All data transfers are secured with 256-bit SSL/TLS encryption
• Data stored in the database is kept in encrypted form
• Strict access controls — only authorized personnel can access data
• Regular security audits and penetration testing are conducted
• Two-factor authentication (2FA) is in place
• Data backup and disaster recovery plans are in place

In the event of a security incident, we will promptly notify the affected users and take immediate action.

7. How Long Is Your Data Retained?

Ea77com retains your information only for as long as necessary. Below are the general retention periods:

• Account Information: For the duration of the active account and a minimum of 5 years after closure (as required by law)
• Transaction Records: Up to 7 years (in accordance with financial regulations)
• Customer Support Contact: 3 years after resolution
• Cookie Data: Until the session ends or a maximum of 12 months

Once the retention period expires, we securely delete your data or anonymize it so that it can no longer be linked to you.

8. Your Data Rights

Under ea77com's Privacy Policy, you are entitled to the following rights:

• Right to Know: You can find out what information we hold about you
• Right to Rectification: You can request corrections to inaccurate information
• Right to Erasure: You may request that your data be deleted under certain circumstances
• Right to Restrict Processing: You can restrict certain uses of your information
• Right to Portability: You can request a copy of your data
• Right to Object: You can opt out of marketing communications

To exercise any of these rights, please contact our customer support team. We are committed to responding within 30 days.

9. Protection of Minors

Ea77com is strictly for individuals aged 18 and above. We never knowingly collect information from minors. If we become aware that someone under 18 has created an account, that account and all associated data will be immediately suspended and deleted.

If parents believe their child is using ea77com, please contact our support team immediately.

10. Changes to the Privacy Policy

Ea77com reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in advance via email or a notice on the platform. Continued use of ea77com following any changes will be considered your acceptance of the updated policy.

For this reason, we recommend reviewing this page regularly. Each version will clearly indicate the date it was last updated.

11. Contact Us

For any privacy-related questions, concerns, or requests regarding your data, please reach out to ea77com's dedicated support team:

• Email: privacy@ea77com.biz
• Help Center: Visit our Help Center page
• Response time: Within 24–48 hours

Our customer support team provides assistance in Bangla, so feel free to reach out to us in Bangla.